Towards sustained team effectiveness

Authors:
Niek Wijngaards;Masja Kempen;Annika Smit;Kees Nieuwenhuis
Affiliations:
Delft Co-operation in Intelligent Systems Laboratory – Thales Research and Technology Nederland, Delft, The Netherlands;Delft Co-operation in Intelligent Systems Laboratory – Thales Research and Technology Nederland, Delft, The Netherlands;Delft Co-operation in Intelligent Systems Laboratory – Thales Research and Technology Nederland, Delft, The Netherlands;Delft Co-operation in Intelligent Systems Laboratory – Thales Research and Technology Nederland, Delft, The Netherlands
Venue:
AAMAS'05 Proceedings of the 2005 international conference on Agents, Norms and Institutions for Regulated Multi-Agent Systems
Year:
2005

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Abstract

Collaboration environments impose high demands on humans and artificial systems. Especially during critical tasks team members, including humans, artificial systems and other (sub-) teams, require support to guarantee their continued effectiveness. Effectiveness of individuals and teams is an important ingredient for organizational effectiveness, managerial decision quality, as well as for maintaining organizational awareness. In this position paper we introduce our conceptual view on realizing sustained team effectiveness, in which both the measurement of effectiveness and team management play an important role. A unified, interdisciplinary approach facilitates measuring effectiveness in more complex organizations.