Quality function deployment usage in software development
Communications of the ACM
Software Metrics: A Rigorous Approach
Software Metrics: A Rigorous Approach
The Rational Unified Process: An Introduction
The Rational Unified Process: An Introduction
Studying Software Engineers: Data Collection Techniques for Software Field Studies
Empirical Software Engineering
Software Engineering Practices: An Auditor's Perspective
Proceedings of the 2007 conference on New Trends in Software Methodologies, Tools and Techniques: Proceedings of the sixth SoMeT_07
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The paper describes an approach, which we developed to assess the expected quality of software for a huge governmental system. The assessment was done on behalf of the customer, and not of the development company, and was performed within two years along with the software development process. Our approach was based on a modification to GQM and was focused on the evaluation of the quality of methods and the deliverables of the project. The paper describes the areas of the quality evaluation, the questions that we stated and the metrics that we used. The statistical metrics defined in ISO 9126 appeared not very helpful within the context of this project.