ClaimPerfect: an application case study of machine learning techniques towards a fraud management system for warranty claims processing

Authors:
Parthasarathi Jinka;G. Subrahmanya Vrk Rao;Karthik Sundararaman
Affiliations:
Global Technology Office, Cognizant Technology Solutions, Chennai, India;Global Technology Office, Cognizant Technology Solutions, Chennai, India;Global Technology Office, Cognizant Technology Solutions, Chennai, India
Venue:
Proceedings of the 6th International Conference on Ubiquitous Information Management and Communication
Year:
2012

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Abstract

The paper presents the application of Machine Learning techniques towards addressing one of the most pressing issues of the business/industry i.e., Fraud Detection. The multiple algorithms made available through ClaimPerfect empower a decision maker towards a better and dependable decisions relating to claims and their processing by quickly identifying potential fraud claims. ClaimPerfect also takes advantage of the Cloud Computing and could be offered 'as a service on demand'