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International Journal of Human-Computer Interaction
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Modern Business Process Automation: YAWL and its Support Environment
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Journal of Biomedical Informatics
Message-Based Patient Guidance in Day-Hospital
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Automated patient guidance in a hospital can be a helpful service for outpatients. In fact, they often need to move independently to reach locations where medical cares are provided. The provision of such a guidance service motivated the development of MobiDay, a mobile advisory system for patients. A live user experiment of the first version of MobiDay revealed some shortcomings that stimulated the design of a new improved version that is illustrated in this paper. The new system focus on the exploitation of a workflow management system and on the usage of multiple and distributed user interfaces.