Simulation satyagraha, a successful strategy for business process reengineering

• Authors:

• David Bridgeland;Steven Becker

• Affiliations:

• Coopers & Lybrand, One International Place, Boston, Massachusetts;Coopers & Lybrand, One International Place, Boston, Massachusetts

• Venue:
• WSC '94 Proceedings of the 26th conference on Winter simulation
• Year:
• 1994