Surfacing time-critical insights from social media

  • Authors:
  • Bogdan Alexe;Mauricio A. Hernandez;Kirsten W. Hildrum;Rajasekar Krishnamurthy;Georgia Koutrika;Meenakshi Nagarajan;Haggai Roitman;Michal Shmueli-Scheuer;Ioana R. Stanoi;Chitra Venkatramani;Rohit Wagle

  • Affiliations:
  • IBM Research - Almaden, San Jose, CA, USA;IBM Research - Almaden, San Jose, CA, USA;IBM Research - T.J. Watson, Hawthorne, NY, NY, USA;IBM Research - Almaden, San Jose, CA, USA;IBM Research - Almaden, San Jose, CA, USA;IBM Research - Almaden, San Jose, CA, USA;IBM Research - Haifa, Haifa, Israel;IBM Research - Haifa, Haifa, Israel;IBM Research - Almaden, San Jose, CA, USA;IBM Research - T.J. Watson, Hawthorne, NY, USA;IBM Research - T.J. Watson, Hawthorne, NY, USA

  • Venue:
  • SIGMOD '12 Proceedings of the 2012 ACM SIGMOD International Conference on Management of Data
  • Year:
  • 2012

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Abstract

We propose to demonstrate an end-to-end framework for leveraging time-sensitive and critical social media information for businesses. More specifically, we focus on identifying, structuring, integrating, and exposing timely insights that are essential to marketing services and monitoring reputation over social media. Our system includes components for information extraction from text, entity resolution and integration, analytics, and a user interface.