Deriving requirements for an online community interaction scheme: indications from older adults

Authors:
David Greathead;Lynne Coventry;Budi Arief;Aad van Moorsel
Affiliations:
Northumbria University, Newcastle Upon Tyne, Tyne and Wear, UK;Northumbria University, Newcastle upon Tyne, Tyne and Wear, UK;Newcastle University, Newcastle Upon Tyne, Tyne and Wear, UK;Newcastle University, Newcastle Upon Tyne, Tyne and Wear, UK
Venue:
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Year:
2012

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Abstract

Social media and online communication encourage social interaction but do little to strengthen community relations between people who live in the same area. The aim of this work is to develop a set of requirements, in this initial case from a group of older adults, for an online system aimed at increasing local face-to-face communication and enhancing community interaction. Eleven older adults took part in two discussion groups to develop this list of requirements. The results of these discussions are presented and come under six broad categories, these being: Security/Information, Social, Physical, Interface, Crime and Management. We also suggest additional requirements we think would benefit the system and future directions.