Collaboration of UIMS designers and human factors specialists
ACM SIGGRAPH Computer Graphics
Working within the design process: supporting effective and efficient design
Designing interaction
Learning HCI design: mentoring project groups in a course on human-computer interaction
SIGCSE '92 Proceedings of the twenty-third SIGCSE technical symposium on Computer science education
Facilitating effective HCI design meetings
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Comparing IS development tools and methods: using speech act theory
Information and Management
Proceedings of a workshop on Human-computer interface design : success stories, emerging methods, and real-world context: success stories, emerging methods, and real-world context
Bringing design to software
Groupware in practice: an interpretation of work experiences
Computerization and controversy (2nd ed.)
Building relationships for technology transfer
Communications of the ACM
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
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Quotations from the book Understanding Computers and Cognition: A new foundation for design by Winograd and Flores (W&F) [18] highlight concepts that even ten years after publication continue to be relevant for information system (IS) design. The observation that language creates reality has been a consistent influence in my own work within design meetings. I have synthesized additional concepts and theories from other sources to include aspects of partnership, speaking into commitments, reflection-in-action, and coaching. This has led me to a new appreciation of how fundamental and radical (in the sense of "returning to the root") are the W&F language/action challenges to conventional wisdom and accepted beliefs about design. The "theoretical" insights presented by W&F can have practical effects in the way we conduct our design meetings -- offering new opportunities for successful transfer of IS theory and models to practice.