Probability and statistics with reliability, queuing and computer science applications
Probability and statistics with reliability, queuing and computer science applications
The importance of business process modeling in software systems design
Science of Computer Programming
Computers and Operations Research
INTENSIVE '09 Proceedings of the 2009 First International Conference on Intensive Applications and Services
Business process management: a survey
BPM'03 Proceedings of the 2003 international conference on Business process management
Automatic modeling for performance evaluation of inventory and outbound distribution
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans - Special issue on model-based diagnostics
On the suitability of BPMN for business process modelling
BPM'06 Proceedings of the 4th international conference on Business Process Management
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Public/private decision makers have faced challenges to improve healthcare services for supporting the increasing demand and simultaneously reducing the associated costs. Although the adoption of information and communication technologies (ICTs) are important in this context, the current service status should be firstly examined and different configurations/scenarios quantitatively evaluated before any further adjustment. Formal methods are of great importance, since they provide mathematical means for quantitative evaluation of systems and allow property analysis/verification. This paper presents an approach based on stochastic Petri nets for the performance evaluation of medical imaging service, adopting a real-world case study to demonstrate the feasibility of the proposed approach.