From object-oriented to goal-oriented requirements analysis
Communications of the ACM
Fundamentals of Flowcharting
Business information analysis and integration technique (BIAIT): the new horizon
ACM SIGMIS Database
Extending BPMN for Supporting Customer-Facing Service Quality Requirements
ICWS '10 Proceedings of the 2010 IEEE International Conference on Web Services
Communicating ideas in computer-supported modeling tasks: a case study with BPMN
HCI'13 Proceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I
PLANT: A pattern language for transforming scenarios into requirements models
International Journal of Human-Computer Studies
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Early efforts on bridging the communication gap between a business and its IT systems have resulted in several business analysis and modeling techniques. Most recently, BPMN is rapidly consolidating its position as the established standard for modeling business processes. Yet, research shows that BPMN still lacks comprehensive constructs for representing some core business concepts, including business goals, non-functional requirements and resources. The purpose of this paper is to use Zachman Framework to assess BPMN's modeling capabilities and to identify its modeling gaps. The motivation of the paper is to provide a better understanding of the suitability of BPMN as a business process modeling language for bridging the gap between business and its information systems.