Multicriteria decision analysis with fuzzy pairwise comparisons
Fuzzy Sets and Systems
Extensions of the TOPSIS for group decision-making under fuzzy environment
Fuzzy Sets and Systems
Multi-objective Group Decision Making: Methods, Software and Applications With Fuzzy Set Techniques
Multi-objective Group Decision Making: Methods, Software and Applications With Fuzzy Set Techniques
Developing a group decision support system based on fuzzy information axiom
Knowledge-Based Systems
Decider: A fuzzy multi-criteria group decision support system
Knowledge-Based Systems
A fuzzy extension of Saaty's priority theory
Fuzzy Sets and Systems
Computers and Industrial Engineering
MDAI'12 Proceedings of the 9th international conference on Modeling Decisions for Artificial Intelligence
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European Foundation for Quality Management (EFQM) Excellence Award is Europe's most prestigious award for organizational business excellence. The award is given to the best performing not-for-profit organizations in Europe. The assessments of award are achieved by using EFQM Excellence Model. The aim of this study is to propose a new integrated approach based on a new analytic hierarchy process and EFQM Model to evaluate the business performance excellence. The proposed method enables experts use different fuzzy scales to evaluate firms according to EFQM Excellence Award scoring system. To demonstrate the applicability of the proposed method, a case study is given. A four level hierarchy is established and four experts evaluate firms. Finally, the global weights of the firms are obtained to rank them. The proposed method is also compared with fuzzy Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) and the obtained results confirm that the proposed method effectively evaluates firms for EFQM Excellence Award.