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This paper considers the challenges service providers will have to face in the near future. A discussion of what a typical corporate user is likely to experience today is followed by a brief introduction to usability issues, including a discussion of the state of relevant standardization efforts. Subsequently, advanced applications and their needs for enhanced application layer services will be outlined, which will in turn have considerable impact on the functionality required from the underlying transfer system. In particular, the need of guaranteed and negotiable QoS will be addressed. Finally, we touch on the network infrastructure which will become necessary to transport the huge volume of data likely to be produced by distributed multimedia applications.