Business driven BCM SLA translation for service oriented systems

Authors:
Ulrich Winkler;Wasif Gilani
Affiliations:
SAP Research, SAP AG, Belfast, United Kingdom;SAP Research, SAP AG, Belfast, United Kingdom
Venue:
MMB'12/DFT'12 Proceedings of the 16th international GI/ITG conference on Measurement, Modelling, and Evaluation of Computing Systems and Dependability and Fault Tolerance
Year:
2012

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IEEE Transactions on Services Computing

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Abstract

A Business Continuity Management (BCM) Impact Analysis derives business-level BCM SLAs which need to be translated at IT-level, infrastructure-level and facility-level services. However, translation of SLAs across a service oriented system is not an easy task. In this patent we present a new Petri-Net based procedure to define and to translate BCM SLAs for service oriented systems. As a result of our approach we are able to introduce a BCM SLA classification schema. We will describe our approach in the context of a use-case.