Repair-replace strategies for two-dimensional warranty policies

Authors:
B. P. Iskandar;D. N. P. Murthy
Affiliations:
Department of Industrial Engineering Institut Teknologi Bandung Jalan Ganesha 10, Bandung 40132, Indonesia;Department of Mechanical Engineering The University of Queensland Queensland 4072, Australia
Venue:
Mathematical and Computer Modelling: An International Journal
Year:
2003

Citing 1
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Abstract

For repairable items sold with free replacement warranty, the actions available to the manufacturer to rectify failures under warranty are to 1.(1) repair the failed item or 2.(2) replace it with a new one. A proper repair-replace strategy can reduce the expected cost of servicing the warranty. In this paper, we study repair-replace strategies for items sold with a two-dimensional free replacement warranty.