Analysis of query reformulations in a search engine of a local web site

Authors:
M-Dyaa Albakour;Udo Kruschwitz;Nikolaos Nanas;Ibrahim Adeyanju;Dawei Song;Maria Fasli;Anne De Roeck
Affiliations:
University of Essex, Colchester, UK;University of Essex, Colchester, UK;Centre for Research and Technology - Thessaly, Volos, Greece;Robert Gordon University, Aberdeen, UK;Robert Gordon University, Aberdeen, UK;University of Essex, Colchester, UK;Open University, Milton Keynes, UK
Venue:
ECIR'12 Proceedings of the 34th European conference on Advances in Information Retrieval
Year:
2012

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Abstract

This study examines reformulations of queries submitted to a search engine of a university Web site with a focus on (implicitly derived) user satisfaction and the performance of the underlying search engine. Using a search log of a university Web site we examined all reformulations submitted in a 10-week period and studied the relation between the popularity of the reformulation and the performance of the search engine estimated using a number of clickthrough-based measures. Our findings are a step towards building better query recommendation systems and suggest a number of metrics to evaluate query recommendation systems.