Retro: time-based exploration of product reviews

Authors:
Jannik Strötgen;Omar Alonso;Michael Gertz
Affiliations:
Institute of Computer Science, Heidelberg University, Heidelberg, Germany;Microsoft Corp., Mountain View, California;Microsoft Corp., Mountain View, California
Venue:
ECIR'12 Proceedings of the 34th European conference on Advances in Information Retrieval
Year:
2012

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Abstract

Most e-commerce websites organize and present product reviews around ratings with hardly any feature to view them in a time-oriented way. Often, there is a way to sort reviews by time but no further temporal analysis is possible. Thus, usually, only few reviews are part of a user's review analysis process, and there is no way to analyze all reviews of a product collectively. In this paper, we describe Retro, a search engine for exploring product reviews using temporal information.