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The present work aims to be a contribution to the research methodology for adoption of information and communication technologies (ICT) in enterprises. It is intended to explain the levels of maturity achieved in the implementation of ICT in companies under study. Specifically, it explores to what extent factors such as industry, organizational size, training of human resources, availability of technology and technological awareness, affect the level of technological appropriation. The study was based on a survey implemented in 2011 to 46 companies and service trade Rosario and surrounding areas. They keep the 3 maturity levels (basic, intermediate and advanced) defined in previous work, incorporating each new variables related to training IT human resources and technological level of consciousness, in order to deepen about causalities in the levels of maturation detected. The main findings reveal the impact of computer training and technological awareness in the learning process to more mature stages.