A procedure for ranking efficient units in data envelopment analysis
Management Science
Expert Systems with Applications: An International Journal
Performance based stratification and clustering for benchmarking of container terminals
Expert Systems with Applications: An International Journal
The relevance of DEA benchmarking information and the Least-Distance Measure
Mathematical and Computer Modelling: An International Journal
An interactive benchmark model ranking performers - Application to financial holding companies
Mathematical and Computer Modelling: An International Journal
Japanese banking inefficiency and shadow pricing
Mathematical and Computer Modelling: An International Journal
On rank reversal in decision analysis
Mathematical and Computer Modelling: An International Journal
A model to measure the efficiency of hospital performance
Mathematical and Computer Modelling: An International Journal
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This paper aims to explore the operating efficiency and the benchmark-learning roadmap of military financial units for the finance center under the supervision of the Comptroller Bureau. A benchmarking managerial framework is developed and illustrated through application to the finance center. The framework encompasses a performance pyramid which embodies multiple perspectives of the organization under a balanced scorecard, data envelopment analysis, and cluster analysis. This assessment can assist the Comptroller Bureau to enhance the operational management of the finance center and to help military financial units deliver more efficient services, including the Armed Forces' financial management, the audit of personnel-related expenditure, and the supervision and evaluation of the operation and financial management process. This paper highlights the potential applications and strengths of the methods used in assessing the military financial units.