Re-engineering banking with object-oriented models: Towards customer information systems

  • Authors:
  • G. N. Mentzas

  • Affiliations:
  • Gregory Mentzas is currently an Assistant Professor at the Department of Electrical and Computer Engineering at the National Technical University of Athens, Greece

  • Venue:
  • International Journal of Information Management: The Journal for Information Professionals
  • Year:
  • 1997

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Abstract

The banking sector is demanding re-engineering due to changes in economic setting, consumer needs and market competition and requires a redesign of current accounts-oriented information technology systems to customer-oriented systems. The paper argues that object-orientation provides the needed transparency and consistency between the models of business systems and the models of IT systems and adopts the use of object-oriented methods as a basis for redesigning banking business processes and information systems. The paper reports the findings of a research project that dealt with the development of the Banking Reengineering with Object-Oriented Modelling (BROOM) method for the coupled redesign of business and information systems and gives the results of an application of the method to a bank.