Queueing systems with vacations—a survey
Queueing Systems: Theory and Applications
Theory, Volume 1, Queueing Systems
Theory, Volume 1, Queueing Systems
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We consider a stochastic model for a system which can serve n customers concurrently, and each accepted and departing customer generates a service interruption. The proposed model describes a single vehicle in a dial-a-ride transport system and is closely related to Erlang's loss system. We give closed-form expressions for the blocking probability, the acceptance rate, and the mean sojourn time, which are all shown to be insensitive with respect to the forms of the distributions defining the workload and interruption durations.