Automated SLA Monitoring for Web Services
DSOM '02 Proceedings of the 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management: Management Technologies for E-Commerce and E-Business Applications
Service and Network Management Interworking in Future Wireless Systems
NETWORKING '02 Proceedings of the Second International IFIP-TC6 Networking Conference on Networking Technologies, Services, and Protocols; Performance of Computer and Communication Networks; and Mobile and Wireless Communications
Service provider oriented management systems over open cellular network infrastructures
Journal of Systems and Software
The effect of bandwidth and buffer pricing on resource allocation and QoS
Computer Networks: The International Journal of Computer and Telecommunications Networking - Special issue: Internet economics: Pricing and policies
Decentralised application placement
Future Generation Computer Systems - Special issue: Advanced grid technologies
Dynamic congestion-based pricing of bandwidth and buffer
IEEE/ACM Transactions on Networking (TON)
Hierarchical scheduling to support differentiated services in Ethernet passive optical networks
Computer Networks: The International Journal of Computer and Telecommunications Networking
Event on demand with MPEG-21 video adaptation system
MULTIMEDIA '06 Proceedings of the 14th annual ACM international conference on Multimedia
Accurate resource estimation for homogeneous VoIP aggregated traffic
Computer Networks: The International Journal of Computer and Telecommunications Networking
On the feasibility of dynamic congestion-based pricing in differentiated services networks
IEEE/ACM Transactions on Networking (TON)
Hierarchical scheduling to support differentiated services in Ethernet passive optical networks
Computer Networks: The International Journal of Computer and Telecommunications Networking
Cost analysis on IPTV hosting service for 3rd party providers
Proceedings of the 5th International Conference on Ubiquitous Information Management and Communication
International Journal of Autonomous and Adaptive Communications Systems
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The efficient management of a quality level of Internet service is becoming increasingly important to both customers and service providers. This article describes how service level agreements for multimedia Internet service can be managed and controlled. We first present a literature survey on the problems of SLA management: SLA parameter definition, SLA measurement, and QoS management. We present a utility model to capture the management and control aspects of SLAs for multimedia Internet service. This utility model has been used in microeconomics theory, but here we have applied it to SLA management. This model provides a computationally feasible solution for admission control and quality adaptation for multimedia Internet service and SLA management. It also allows management policies to be flexibly expressed by service providers. Finally, we apply the utility model to the SLA management of VoIP service and describe how to use it for admission control, dynamic quality adaptation, and resource allocation for SLA assurance