Managing agility through service orientation in an open telecommunication value chain

  • Authors:
  • H. Bastiaansen;P. Hermans

  • Affiliations:
  • TNO Inf. & Commun. Technol.;-

  • Venue:
  • IEEE Communications Magazine
  • Year:
  • 2006

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Abstract

Agility is key for telecommunication operators to survive in a deregulated, competitive, and converging telecommunications environment. Openness and reusability have emerged as leading concepts to realize such agility. These concepts have both a business perspective and an operational perspective. Handling both perspectives in concert may provide competitive success. This article describes a strategy for managing commercial and operational agility in an open telecommunication value chain, using a structured approach for service orientation