Codification vs personalisation: A study of the information evaluation practice between aerospace and construction industries

  • Authors:

  • Llewellyn C. M. Tang;Yuyang Zhao;Simon Austin;Mansur Darlington;Steve Culley

  • Affiliations:

  • School of Construction Management and Engineering, University of Reading, Whiteknights, PO Box 216, Reading RG6 6AW, United Kingdom1;School of Engineering and the Built Environment, University of Wolverhampton, Telford Campus, Telford TF2 9NT, United Kingdom2;Department of Civil and Building Engineering, Loughborough University, Loughborough, Leicestershire LE11 3TU, United Kingdom;Department of Mechanical Engineering, University of Bath, Bath BA2 7AY, United Kingdom;Department of Mechanical Engineering, University of Bath, Bath BA2 7AY, United Kingdom

  • Venue:
  • International Journal of Information Management: The Journal for Information Professionals
  • Year:
  • 2010

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Abstract

In the emerging digital economy, the management of information in aerospace and construction organisations is facing a particular challenge due to the ever-increasing volume of information and the extensive use of information and communication technologies (ICTs). This paper addresses the problems of information overload and the value of information in both industries by providing some cross-disciplinary insights. In particular it identifies major issues and challenges in the current information evaluation practice in these two industries. Interviews were conducted to get a spectrum of industrial perspectives (director/strategic, project management and ICT/document management) on these issues in particular to information storage and retrieval strategies and the contrasting approaches to knowledge and information management of personalisation and codification. Industry feedback was collected by a follow-up workshop to strengthen the findings of the research. An information-handling agenda is outlined for the development of a future Information Evaluation Methodology (IEM) which could facilitate the practice of the codification of high-value information in order to support through-life knowledge and information management (K&IM) practice.