Case Study: Development of an implementation plan for a geographic information system: case of Lincoln County

  • Authors:
  • James P. Hall

  • Affiliations:
  • Department of Management Information Systems, College of Business and Management, University of Illinois at Springfield, One University Plaza, CBM 115, Springfield, IL 62703, USA

  • Venue:
  • International Journal of Information Management: The Journal for Information Professionals
  • Year:
  • 2004

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Abstract

Many small to mid-size public agencies are facing a problem of how to develop and implement Geographic Information System (GIS) technologies in their operations. Since most of the information in government agencies has a spatial context, GIS has significant capabilities to integrate data from disparate databases and display information in new and unique ways for decision-making. GIS technologies can have applications and benefits across the enterprise; however, this enterprise-wide nature often hinders implementation. Local government agencies face significant organizational issues including serving a diversity of interests for data quality and database integration, oversight by publicly elected officials, and a lack of resources and technical expertise. This fictional and normative case describes a typical situation in a mid-size county. The case portrays an organizational environment that provides the basis for students to put themselves in the role of a County Administrator to develop a GIS implementation plan. This plan requires an analysis of the formal and informal organization. Major investigation areas include insight into the organizational issues of personnel relationships, GIS project identification and resource prioiritization. Above all, the goal is to plan development of a functional GIS that will be integrated into ongoing Lincoln County operations to improve organizational efficiencies and to increase services to various stakeholder groups.