CIE '96 Proceedings of the 19th international conference on Computers and industrial engineering
A design knowledge management system to support collaborative information product evolution
Decision Support Systems - Special issue on decision support in the new millennium
Developing a Theory of Reverse Logistics
Interfaces
Inventory Management of Remanufacturable Products
Management Science
Simulating Internet-based collaboration: A cost-benefit case study using a multi-agent model
Decision Support Systems
OM ForumThe Best Things in Life Were Free: On the Technology of Transactions
Manufacturing & Service Operations Management
Lot streaming for product assembly in job shop environment
Robotics and Computer-Integrated Manufacturing
An application of agent-based simulation to knowledge sharing
Decision Support Systems
Adaptive conceding strategies for automated trading agents in dynamic, open markets
Decision Support Systems
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Enterprises around the world are employing product/resource recovery practices to overcome global competition, meet heightened environmental regulations, and seek additional profit making opportunities. These factors in addition to the inherent cost and complexity of recovery processes are due to multidimensional factors and relationships associated with the quality, variety, timeliness, demand changes, and logical processing of product returns. A Reverse Enterprise System (RES) perspective will give scope to develop a flexible system that can handle products with various options and greater return volumes and variability. It explores the various recovery functions and product lifecycle stages and suggests some key business and performance measurement strategies that can be employed to be successful in returns handling. We observed that different recovery nodes act in a relatively autonomous fashion to decide what type and level of flexibility to use, what and when the information is required to be shared for improving decision performance and obtaining benefits from the recovery process. Finally, this paper proposes a semi/partially and fully flexible decision model that facilitates decision and information interoperability functions from the perspective of an enterprise engaged in or planning to be engaged in product recovery processes.