Open, Closed, and Mixed Networks of Queues with Different Classes of Customers
Journal of the ACM (JACM)
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A new approximation for the multiclass./M/1/FIFO queue in a closed context is proposed. It consists of replacing the FIFO discipline by a RANDOM one. Compared with other approximations already known, this new one gives very good results. However, its utilization appears more sophisticated than the previous methods.