A heuristic for the transient expected queue length of Markovian queueing systems

  • Authors:
  • I-Jen Lee;Emily Roth

  • Affiliations:
  • AT&T Bell Laboratories, Middletown, NJ, USA;Bentley College, Waltham, MA, USA

  • Venue:
  • Operations Research Letters
  • Year:
  • 1993

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Abstract

We present a heuristic for the transient expected queue length for stationary, single-server, Markovian queueing systems that begin at rest. The heuristic is closed-form, suitable for applications work, and requires knowledge only of basic system parameters and the equilibrium expected queue length. Our empirical results demonstrate the heuristic performs well over a specified portion of the transient period for systems under moderate to heavy traffic.