Observing general service queues before joining

  • Authors:

  • D. A. Stanford;M. Hlynka

  • Affiliations:

  • Department of Statistics and Actuarial Science, University of Western Ontario, London, Ontario, Canada N6A 3K7;Department of Mathematics and Statistics, University of Windsor, Windsor, Ontario, Canada N9B 3P4

  • Venue:
  • Operations Research Letters
  • Year:
  • 1996

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Abstract

A ''smart'' customer S uses a strategy of waiting and observing two parallel queues before joining. We analyze the system time of S, for two distinct strategies. One result generalizes a known previous result.