The effect of long-memory arrivals on queue performance

Authors:
Travis A. Dahl;Thomas R. Willemain
Affiliations:
Department of Decision Science and Engineering Systems, Rensselaer Polytechnic Institute, Troy, NY 12180-3590, USA;Department of Decision Science and Engineering Systems, Rensselaer Polytechnic Institute, Troy, NY 12180-3590, USA
Venue:
Operations Research Letters
Year:
2001

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Abstract

Long memory in the sequence of interarrival times is known to have a large impact on queue performance. We used a factorial simulation experiment to relate four performance measures to degree of long memory, server utilization, number of customers, and their interactions.