Building natural language generation systems
Building natural language generation systems
Lessons from a failure: generating tailored smoking cessation letters
Artificial Intelligence
Planning text for advisory dialogues: capturing intentional and rhetorical information
Computational Linguistics
Personalised hypermedia presentation techniques for improving online customer relationships
The Knowledge Engineering Review
Hypertableau reasoning for description logics
Journal of Artificial Intelligence Research
Discourse planning for information composition and delivery: A reusable platform
Natural Language Engineering
Adaptive content presentation for the web
The adaptive web
Adaptive information for consumers of healthcare
The adaptive web
Expressing conditions in tailored brochures for public administration
Proceedings of the 11th ACM symposium on Document engineering
Automatically generating citizen-focused brochures for public administration
Proceedings of the 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times
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Public Administration organizations generally write their citizen-focused, informational materials for generic audiences because they don't have the resources to produce personalized materials for everyone. The goal of this project is to replace these generic materials, which must include careful discussions of the conditions distinguishing the various constituencies within the generic audience, with tailored materials, which can be automatically personalized to focus on the information relevant to an individual reader. Two key questions must be addressed. First, are the automatically produced, tailored forms more effective than the generic forms they replace, and second, is the time the reader spends specifying the demographic information on which the tailoring is based too costly to be worth the effort. This paper describes an adaptive hypermedia application that produces tailored materials for students exploring government educational entitlement programs, and focuses in particular on the effectiveness of the generated tailored material.