A mathematical model of the finding of usability problems
INTERCHI '93 Proceedings of the INTERCHI '93 conference on Human factors in computing systems
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The issues in running software usability studies involving older people are discussed with reference to experience gained in a recent successful development project. It was found that older people have special needs that require consideration when designing and carrying out usability studies. However the paper concludes that careful attention to such issues makes an important difference to the quality of information obtained from usability studies and hence the viability of the final product.