The important features of mobile phones: how context affects user evaluation?

  • Authors:

  • Laura Vesala;Toni Koskinen;Lauri Repokari;Teemu Seppälä;Sakari Tamminen

  • Affiliations:

  • Helsinki University of Technology, Espoo, Finland;Helsinki University of Technology, Espoo, Finland;Helsinki University of Technology, Espoo, Finland;Helsinki University of Technology, Espoo, Finland;Helsinki University of Technology, Espoo, Finland

  • Venue:
  • CHINZ '01 Proceedings of the Symposium on Computer Human Interaction
  • Year:
  • 2001

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Abstract

The aim of this study was to find out what kind of features (functional or design aspects) real users evaluate. A secondary interest was to study how the context picture affects user evaluation of the requested features of a mobile phone. The purpose of the pictures was to create an impression of a certain context, in which the phones could be used. Two pictures were shown and the subjects were asked to mark the five features they considered important and five that they considered non-important. 36 subjects representing many different professions participated, and clear preferences were found. It seems that the idea of context was at some levels understood because the results of the two pictures were different.