User operations as language elements: measuring usability and user competence through redundancy

Authors:
Tim Comber;John R. Maltby
Affiliations:
Southern Cross University, Coffs Harbour, Australia;Southern Cross University, Lismore, Australia
Venue:
CHINZ '03 Proceedings of the 4th Annual Conference of the ACM Special Interest Group on Computer-Human Interaction
Year:
2003

Citing 5
Cited 0

Relations between cognitive psychology and computer system design

Interfacing thought: cognitive aspects of human-computer interaction
A system for evaluating screen formats: Research and application

Advances in human-computer interaction
Extracting usability information from user interface events

ACM Computing Surveys (CSUR)
Long Term Human-Computer Interaction: An Exploratory Perspective; With 36 Figures

Long Term Human-Computer Interaction: An Exploratory Perspective; With 36 Figures
A Mathematical Theory of Communication

A Mathematical Theory of Communication

Quantified Score

Hi-index	0.00

Visualization

Abstract

This paper introduces a new sequential data analysis technique for graphical user interfaces (GUIs) based upon the communication theory of Shannon. Shannon's entropy equation is applied to a word processor "language" for 26 users and a language entropy value is obtained for each. This value is correlated with metrics associated with experience, knowledge and percentage of task completed. The results show a sufficiently high correlation (up to 62% at a significance of