Emergency response system design: an examination of emergency communication messages

Authors:
Rohit Valecha;Raj Sharman;Raghav Rao;Shambhu Upadhyaya
Affiliations:
State University of New York at Buffalo, NY;State University of New York at Buffalo, NY;State University of New York at Buffalo, NY;State University of New York at Buffalo, NY
Venue:
DESRIST'12 Proceedings of the 7th international conference on Design Science Research in Information Systems: advances in theory and practice
Year:
2012

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Abstract

The current state of emergency communication is dispatch-mediated i.e. the messages from the scene are directed to responders and agencies through the dispatch. Emergency dispatch provides essential support to emergency responders during emergencies. However, there are several problems associated with the dispatch-mediated communication. Utilizing IBM's message modeling concept, we develop a messaging model to provide support for computer-mediated communication (CMC) systems.