Designing a framework for virtual management and team building

Authors:
Jan Pries-Heje;Lene Pries-Heje
Affiliations:
Roskilde University, Denmark;The IT University of Copenhagen, Denmark
Venue:
DESRIST'12 Proceedings of the 7th international conference on Design Science Research in Information Systems: advances in theory and practice
Year:
2012

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Abstract

To cope with seven identified problems in virtual and distributed management in Danske Bank we used a design science research approach to design a conceptual framework for team building in virtual and distributed project teams. The conceptual framework combines a six-phase teambuilding model with the notion and elements of social capital. Thus in each phase of teambuilding you build up all six elements of social capital. The complete six-by-six framework was diffused in Danske Bank in January 2011, and evaluated very positively in the summer of 2011. The framework is being implemented throughout Danske Bank in 2012. This paper gives an account of the framework content and the results from the evaluation. Finally the paper discusses how the contribution can be generalized and used in other companies.