Supporting user-centric business processes with WADE

  • Authors:
  • Federico Bergenti;Giovanni Caire;Danilo Gotta

  • Affiliations:
  • Università degli Studi di Parma, Parma, Italy;Telecom Italia S.p.A., Torino, Italy;Telecom Italia S.p.A., Torino, Italy

  • Venue:
  • Proceedings of the 11th International Conference on Autonomous Agents and Multiagent Systems - Volume 3
  • Year:
  • 2012

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Abstract

In this paper we present the latest developments of WADE (Workflows and Agents Development Environment) that provide concrete support for a better realization of the innovative paradigm of agent-based BPM (Business Process Management). We discuss the new functionality that WADE offers to enable the rapid and effective realization of user-centric business processes, i.e., business processes that are tightly integrated with the work of users and that are mainly driven by user interactions. Such processes are met frequently in practice and WADE seamlessly accommodates Web and Android users by means of dedicated views.