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Corporate memory (CM) is a major asset of any modern organization, and provides the company the special edge that makes it more competitive. Up to date, CM has not been applied to tourism, whose environmental change is rapid in both the supply environment and ecotourist behavior. In addition, the ecotourism often possesses numerous qualitative data. The qualitative nature of the data makes them difficult to analyze by standard statistical techniques. The rough set approach is one of the approaches that are suitable for processing qualitative information. The rough set theory offers a large collection of tools for knowledge discovery from data by computing the most relevant sets of attributes called reducts. In this paper, corporate memory in an organization uses the rough set as an approach to mine data due to the qualitative nature in ecotourism. A rough set based corporate memory is proposed to resolve the problems: (1) the local ecotourism association do not understand travelling purposes of tourists and how the tourists feedback to the place. (2) The local ecotourism association do not know how to improve the travel package such that the valued eco-tourists are losing. The proposed approach allows the local ecotourism association to understand tourist' behavior as a basis, which aims to achieve the goal of the sustainable ecotourism development.