Human-centered design considered harmful
interactions - Ambient intelligence: exploring our living environment
Human-Computer Interaction (3rd Edition)
Human-Computer Interaction (3rd Edition)
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This paper presents industry experience of using the participatory design approach in the Norwegian oil and gas industry. An overview of unique requirements regulating end-user participation will be given along with some specific examples. The overview includes national regulations, (e.g. HSE Framework regulations), international standards (e.g. ISO 11064) and industry standards such as Norsok S002. The benefits of end user participation will be noted. We outline some of the challenges that we have faced ensuring end-user participation in the offshore oil and gas industry and provide practical examples. The presentation will conclude with specific proposals on how to improve end-user participation in the industry.