Qualitative Methods in Empirical Studies of Software Engineering
IEEE Transactions on Software Engineering
A Configuration Tool to Increase Product Competitiveness
IEEE Intelligent Systems
Product Configuration Frameworks-A Survey
IEEE Intelligent Systems
Intelligent Support for Interactive Configuration of Mass-Customized Products
Proceedings of the 14th International conference on Industrial and engineering applications of artificial intelligence and expert systems: engineering of intelligent systems
Usability engineering methods for software developers
Communications of the ACM - Interaction design and children
Product derivation in software product families: a case study
Journal of Systems and Software - Special issue: The new context for software engineering education and training
IEEE Intelligent Systems
Software Product Lines in Action: The Best Industrial Practice in Product Line Engineering
Software Product Lines in Action: The Best Industrial Practice in Product Line Engineering
Supporting Product Derivation by Adapting and Augmenting Variability Models
SPLC '07 Proceedings of the 11th International Software Product Line Conference
Industrial validation of COVAMOF
Journal of Systems and Software
Visual Tool Support for Configuring and Understanding Software Product Lines
SPLC '08 Proceedings of the 2008 12th International Software Product Line Conference
Guidelines for conducting and reporting case study research in software engineering
Empirical Software Engineering
FeatureIDE: A tool framework for feature-oriented software development
ICSE '09 Proceedings of the 31st International Conference on Software Engineering
Designing the User Interface: Strategies for Effective Human-Computer Interaction
Designing the User Interface: Strategies for Effective Human-Computer Interaction
Information and Software Technology
Model-Based Customization and Deployment of Eclipse-Based Tools: Industrial Experiences
ASE '09 Proceedings of the 2009 IEEE/ACM International Conference on Automated Software Engineering
A flexible approach for generating product-specific documents in product lines
SPLC'10 Proceedings of the 14th international conference on Software product lines: going beyond
The DOPLER meta-tool for decision-oriented variability modeling: a multiple case study
Automated Software Engineering
Optimizing User Guidance during Decision-Making
SPLC '11 Proceedings of the 2011 15th International Software Product Line Conference
A Toolset for Feature-Based Configuration Workflows
SPLC '11 Proceedings of the 2011 15th International Software Product Line Conference
A user survey of configuration challenges in Linux and eCos
Proceedings of the Sixth International Workshop on Variability Modeling of Software-Intensive Systems
Cool features and tough decisions: a comparison of variability modeling approaches
Proceedings of the Sixth International Workshop on Variability Modeling of Software-Intensive Systems
Monitoring system-of-systems requirements in multi product lines
REFSQ'13 Proceedings of the 19th international conference on Requirements Engineering: Foundation for Software Quality
An infrastructure for the life cycle management of multi product lines
Proceedings of the 28th Annual ACM Symposium on Applied Computing
Proceedings of the 17th International Software Product Line Conference co-located workshops
Proceedings of the 17th International Software Product Line Conference co-located workshops
Comparing or configuring products: are we getting the right ones?
Proceedings of the Eighth International Workshop on Variability Modelling of Software-Intensive Systems
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Software systems are nowadays often configured by sales people, domain experts, or even customers instead of engineers. Configuration tools communicate the systems' variability to these end users and provide guidance for selecting and customizing the available features. However, even if a configuration tool creates technically correct systems, addressing the specific needs of business-oriented users remains challenging. We analyze existing configuration tools to identify key capabilities for guiding end users and discuss these capabilities using the cognitive dimensions of notations framework. We present an implementation of the capabilities in our configuration tool DOPLER CW. We performed a qualitative investigation on the usefulness of the tool's capabilities for user guidance in product configuration by involving nine business-oriented experts of two industry partners from the domain of industrial automation. We present key results and derive general implications for tool developers.