Turning ERP systems into holistic knowledge management platforms

  • Authors:
  • Jessica Rubart

  • Affiliations:
  • University of Applied Sciences Ostwestfalen-Lippe, Germany

  • Venue:
  • ACM SIGWEB Newsletter
  • Year:
  • 2012

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Abstract

Enterprise Resource Planning (ERP) systems aim at supporting organizations' day-to-day operational business transactions. Focusing on the main business processes ERP systems can foster a company's competitive advantage. However, achieving the expected benefits of ERP systems is still a challenging task. This article proposes to follow a holistic integration strategy turning an ERP system into a knowledge management platform.