Design of a planning model for ERP systems: an empirical study of Indian organisations
International Journal of Business Information Systems
International Journal of Business Information Systems
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Enterprise Resource Planning (ERP) systems aim at supporting organizations' day-to-day operational business transactions. Focusing on the main business processes ERP systems can foster a company's competitive advantage. However, achieving the expected benefits of ERP systems is still a challenging task. This article proposes to follow a holistic integration strategy turning an ERP system into a knowledge management platform.