Capturing context and mental state of knowledge workers

  • Authors:
  • Saskia Koldijk

  • Affiliations:
  • Radboud University Nijmegen & TNO

  • Venue:
  • Proceedings of the 4th Information Interaction in Context Symposium
  • Year:
  • 2012

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Abstract

We live in an information society, in which effective and efficient interaction with information is crucial. Many people are knowledge workers, whose main job it is to interpret and generate information. Due to their typical working conditions these people often experience stress while working with information [1]. They get overwhelmed by all the available information and often have a fragmented way of working due to inappropriate interruptions, for example by incoming mails with information requests. As a consequence, this way of working can diminish well-being at work, which -for some people- may finally result in burn-out.