QoS-Aware Middleware for Web Services Composition
IEEE Transactions on Software Engineering
Organizational Management in Workflow Applications – Issues and Perspectives
Information Technology and Management
Constraint Driven Web Service Composition in METEOR-S
SCC '04 Proceedings of the 2004 IEEE International Conference on Services Computing
Language Grid: An Infrastructure for Intercultural Collaboration
SAINT '06 Proceedings of the International Symposium on Applications on Internet
Work Distribution and Resource Management in BPEL4People: Capabilities and Opportunities
CAiSE '08 Proceedings of the 20th international conference on Advanced Information Systems Engineering
A Formal Model of Human Workflow
ICWS '08 Proceedings of the 2008 IEEE International Conference on Web Services
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With the development of service-oriented computing, more and more Web services are provided for users. However, there are situations that services or service processes cannot meet users' requirements in functional QoS dimensions (e.g., translation quality in a machine translation service). Meanwhile, the emergence of crowdsourcing makes various types of tasks done in more and more efficiency ways with low costs. To consider both functional QoS and non-functional QoS, in this paper we try to combine crowdsourcing activities with service processes. Further, this study aims at analyzing the effects of crowd activities on service processes in the real world. We use a case study in the domain of language service with a large scale experiment to show that composing crowd activities and Web services brings variety and creativity to the traditional service processes and human processes. From the experiments and analysis, we find out that quality of crowd activities is essential to service processes, and that crowd activities with high quality can significantly improve various QoS dimensions of the service processes.