Scandinavian Journal of Information Systems
A review of MIS research and disciplinary development
Journal of Management Information Systems
Systematic review: Systematic review of organizational motivations for adopting CMM-based SPI
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Systematic literature reviews in software engineering - A systematic literature review
Information and Software Technology
Design and natural science research on information technology
Decision Support Systems
Organisational theory perspective on process capability measurement scales
Journal of Software Maintenance and Evolution: Research and Practice - Software process improvement and capability determination: selected articles from SPICE 2009
Using mapping studies as the basis for further research - A participant-observer case study
Information and Software Technology
Design science in information systems research
MIS Quarterly
Systematic mapping studies in software engineering
EASE'08 Proceedings of the 12th international conference on Evaluation and Assessment in Software Engineering
Prescription, description, reflection: the shape of the software process improvement field
International Journal of Information Management: The Journal for Information Professionals
DESRIST'13 Proceedings of the 8th international conference on Design Science at the Intersection of Physical and Virtual Design
Information and Software Technology
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Context: Maturity models offer organizations a simple but effective possibility to measure the quality of their processes. Emerged out of software engineering, the application fields have widened and maturity model research is becoming more important. During the last two decades the publication amount steadily rose as well. Until today, no studies have been available summarizing the activities and results of the field of maturity model research. Objective: The objective of this paper is to structure and analyze the available literature of the field of maturity model research to identify the state-of-the-art research as well as research gaps. Method: A systematic mapping study was conducted. It included relevant publications of journals and IS conferences. Mapping studies are a suitable method for structuring a broad research field concerning research questions about contents, methods, and trends in the available publications. Results: The mapping of 237 articles showed that current maturity model research is applicable to more than 20 domains, heavily dominated by software development and software engineering. The study revealed that most publications deal with the development of maturity models and empirical studies. Theoretical reflective publications are scarce. Furthermore, the relation between conceptual and design-oriented maturity model development was analyzed, indicating that there is still a gap in evaluating and validating developed maturity models. Finally, a comprehensive research framework was derived from the study results and implications for further research are given. Conclusion: The mapping study delivers the first systematic summary of maturity model research. The categorization of available publications helps researchers gain an overview of the state-of-the-art research and current research gaps. The proposed research framework supports researchers categorizing their own projects. In addition, practitioners planning to use a maturity model may use the study as starting point to identify which maturity models are suitable for their domain and where limitations exist.