Modelling the business process to derive organisational requirements for information technology

  • Authors:
  • Andrew Blyth

  • Affiliations:
  • University of Newcastle Upon Tyne

  • Venue:
  • ACM SIGOIS Bulletin - Special issue: business process reengineering
  • Year:
  • 1995

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Abstract

Organisations today perceive information technology systems as vital to their success. The effective application of information from an organisational perspective can mean the difference between success or failure. The ORDIT (organisational requirements definition for information technology) approach was developed as a socio-technical systems based methodology, its purpose is to facilitate problem solvers and problem owners in developing the correct understanding of what is required, why it is required and when it is required, of the system. Within this paper we will present a case study in which the ORDIT methodology is applied to an information technology system for an accident and emergency department of an inner city hospital for the purpose of eliciting, representing and validating organisational requirements for information technology. The hospital recognizes that the introduction of an information system is vital and that its specification is fraught with danger. It was against this backdrop that the case study was performed.