The user-centered design of a recommender system for a universal library catalogue

Authors:
Simon Wakeling
Affiliations:
University of Sheffield, Sheffield, United Kingdom
Venue:
Proceedings of the sixth ACM conference on Recommender systems
Year:
2012

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Abstract

This paper describes a collaborative project between the University of Sheffield's iSchool and OCLC (an international library cooperative), the aim of which is to develop a prototype recommender system for WorldCat.org, the aggregated catalogue of OCLC's member libraries. This paper describes a user-centered approach, utilizing both qualitative and quantitative methods, which aims to establish how and why users engage with library catalogues and WorldCat.org in particular, whether there is a need for recommendations in the library domain, and if so what type of recommendations best support the information-seeking needs of users. An outline of the proposed methodology is provided, along with a report on work completed to date. An analysis of UK library catalogues shows the prevalence of recommender systems to be very low, while initial results from focus group interviews and a pop-up survey show a significant demand for recommendations from two key user-groups (students and academics).