Towards a framework to evaluate and improve the quality of implementation of CMMI® practices

Authors:
Isabel Lopes Margarido;João Pascoal Faria;Raul Moreira Vidal;Marco Vieira
Affiliations:
Faculty of Engineering, University of Porto, Portugal;Faculty of Engineering, University of Porto, Portugal;Faculty of Engineering, University of Porto, Portugal;Faculty of Sciences and Technology, University of Coimbra, Portugal
Venue:
PROFES'12 Proceedings of the 13th international conference on Product-Focused Software Process Improvement
Year:
2012

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Abstract

CMMI practices can be poorly implemented leading to weak performance gain. SCAMPI verifies model compliance but not performance. Hence, a framework to evaluate the quality of implementation of each practice, based on compliance and performance results, will prevent poor implementation, locate and fix problems, and ultimately achieve better results. In this paper we propose such a framework, based on a combination of leading and lagging indicators measuring compliance, efficiency and efficacy.