MobileQueue: an image-based queue card management system through augmented reality phones

Authors:
Chuang-Wen You;Wen-Huang Cheng;Arvin Wen Tsui;Tsung-Hung Tsai;Andrew Campbell
Affiliations:
Dartmouth College;Academia Sinica;Industrial Technology Research Institute;Academia Sinica;Dartmouth College
Venue:
Proceedings of the 2012 ACM Conference on Ubiquitous Computing
Year:
2012

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Abstract

We propose MobileQueue, a mobile queue-card management system that offers more freedom to customers by enabling image-based queue-card retrieving and service-information querying actions using mobile phones. MobileQueue interacts with cloud services allowing customers to query summary description and availability (e.g., available seats) of services provided by stores. MobileQueue also offers suggestions to waiting customers such as potentially interesting substitute activities and stores.