S-Suite: a multipart service oriented architecture for the car rental sector

  • Authors:
  • Margarita Karkali;Michalis Vazirgiannis

  • Affiliations:
  • Athens University of Economics and Business, Athens, Greece;Athens University of Economics and Business, Athens, Greece

  • Venue:
  • Proceedings of the Fifth Balkan Conference in Informatics
  • Year:
  • 2012

Quantified Score

Hi-index 0.00

Visualization

Abstract

The car rental business is one with awesome budgets due to its popularity in tourism and business trips worldwide. The broker service provider model is the dominant one with the brokers searching and negotiating with several providers for each reservation request. This implies a workload that would overwhelm the participating parts. Moreover reservations life cycle in the aforementioned model is a complex process bearing exhaustive details and constraints that have to be met until a reservation is confirmed and deployed. In this paper we propose S-Suite, a SOA architecture fully implemented and operational that mediates among brokers and service providers. It handles the full life cycle of reservations enabling automatic reservation treatment incorporating the most enhanced functional features demanded by brokers and service providers. The benefits of the system are multiple: a. efficiency and transparency, b. optimal matching among reservations demands and service offers at a local level.