Measuring the perceptual quality of Skype sources

Authors:
Chien-nan Chen;Cing-yu Chu;Su-ling Yeh;Hao-hua Chu;Polly Huang
Affiliations:
National Taiwan University, Taipei, Taiwan Roc;National Taiwan University, Taipei, Taiwan Roc;National Taiwan University, Taipei, Taiwan Roc;National Taiwan University, Taipei, Taiwan Roc;National Taiwan University, Taipei, Taiwan Roc
Venue:
ACM SIGCOMM Computer Communication Review - Special october issue SIGCOMM '12
Year:
2012

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Abstract

The success of Skype has inspired a generation of peer-to-peer-based solutions for real-time multimedia services over the Internet. However, there lacks still a robust metric quantifying the perceptual quality of a Skype call. The widely-used PESQ (Perceptual Evaluation of Speech Quality) falls short of modeling super-wideband calls, which are characteristics of SILK Skype's codec made public in 2011. Towards a robust QoE (Quality of Experience) metric for VoIP call analysis, we propose a model, referred to as WF-Regression model, to capture the call rate and perceptual quality relationship. The model is shown through a user study that it is robust, R-square = 0.9990 and outperform PESQ modeling the quality of Skype calls, error ratio = 3.68% vs. 14.59%.