Task complexity in work situations
Tasks, errors, and mental models
The human factor in complexity
Automation, control and complexity
Creation of an ergonomic guideline for supervisory control interface design
EPCE'07 Proceedings of the 7th international conference on Engineering psychology and cognitive ergonomics
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In human-automation interaction it is necessary to define methods and tools to assess the human-system interface complexity. In a first assessment, the use of an evaluation questionnaire aiming at detecting complexity sources in the human supervisory control room tasks in wastewater treatment plants (WWTP) is presented in this paper. The first results show that the elicitation of complexity sources can be useful to improve the interaction between humans and safety-critical systems in the industrial domain.